Privacy Policy

Introduction

Agnikart ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully. If you disagree with any part, please do not use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, shipping/billing address, date of birth (for special offers).
• Order Information: Products purchased, payment details (processed securely by third parties).
• Account Information: Login credentials, wishlist, pooja preferences.
• Usage Data: IP address, browser type, pages visited, time spent.
• Cookies: Small data files stored on your device to enhance your experience.

How We Use Your Information

• Process and fulfill your orders (including delivery and returns).
• Communicate with you about orders, products, and promotions (with your consent).
• Improve our website, products, and customer service.
• Personalize your experience (e.g., Vastu recommendations, festival reminders).
• Prevent fraud and ensure security.
• Comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Service Providers: Shipping carriers, payment gateways, email platforms – under strict confidentiality.
• Legal Authorities: If required by law or to protect our rights.
• Business Transfers: In case of merger or acquisition (you will be notified).

Data Security

We implement industry-standard security measures (SSL encryption, firewalls, access controls) to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we strive to protect your information.

Cookies & Tracking

We use cookies to remember your preferences, analyze traffic, and improve our site. You can disable cookies in your browser settings, but some features may not function properly. Third-party services (Google Analytics, payment gateways) may also use cookies – refer to their privacy policies.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Data portability.
• Withdraw consent at any time.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at privacy@agnikart.com.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us.

Changes to This Policy

We may update this Privacy Policy occasionally. The "Last updated" date at the top indicates the latest version. Continued use of our website after changes constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@agnikart.com
• Phone: +91 141 123 4567
• Address: Agnikart Heritage, Temple Street, Jaipur - 302001, Rajasthan, India